Privacy Policy

Effective Date: June, 2025

At NXT Level Carpet Cleaning, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

Personal Information: Name, phone number, email address, service address, or other contact details you voluntarily provide through forms or requests.
Payment Information: If you book a service online, we may collect billing details (processed securely through third-party providers).
Website Usage Data: Information like your IP address, browser type, device, pages visited, and time spent on the site, collected via cookies or analytics tools.

2. How We Use Your Information

We use the information we collect to:

Schedule and provide cleaning services
Respond to your inquiries or customer service needs
Send appointment reminders or service-related messages
Improve our website and marketing efforts
Send special offers, promotions, or updates (only if you opt-in)

3. How We Protect Your Information

We take reasonable steps to keep your personal information safe. Our website uses encryption (SSL), and we never sell or rent your personal data. Third-party tools (like payment processors or analytics) are used only as necessary to provide services and maintain security.

4. Sharing of Information

We do not sell, trade, or rent your personal information to others. We may share your information only with:

Trusted third-party service providers (e.g., scheduling or payment software)
Law enforcement or regulatory bodies when required by law

5. Cookies and Tracking Technologies

Our website may use cookies or tracking tools (like Google Analytics) to collect non-personal data to help us understand how users interact with our site and improve the experience.

You can choose to disable cookies through your browser settings, but some parts of the site may not function properly.

6. Your Rights and Choices

You have the right to:

Request access to or correction of your personal data
Opt-out of promotional emails at any time
Request deletion of your data (where legally applicable)

To make a request, email us at tim@nxtlevelcarpetcleaning.com.

7. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top will be updated when changes are made. Please review it periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us:

NXT Level Carpet Cleaning
Email: tim@nxtlevelcarpetcleaning.com
Phone: 801-668-4464
Website: nxtlevelcarpetcleaning.com